Privacy Policy

A.C.N. 668 493 418 Pty Ltd trading as Speedy Fix Autos (ACN 668 493 418) ("Speedy Fix Autos", "we", "us") respects your privacy and handles personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Who we are

Workshop: 3/52 Lawrence Drive, Nerang QLD 4211. Phone: +61 448507596. Email: admin@speedyfixautos.com.au. Map: Google Maps listing.

Information we collect

• Identity and contact details — name, phone, email, and vehicle registration — when you book online or contact us.
• Service details — preferred date/time, service type, notes, and optional vehicle photos you upload.
• Technical data needed for security — such as captcha verification tokens and basic request metadata to prevent abuse.

How we use your information

• To schedule, confirm, and manage your service appointment.
• To send booking confirmations and workshop updates by email.
• To prepare invoices and process payments for work completed.
• To improve workshop operations and respond to enquiries.

Disclosure

We do not sell your personal information. We may share limited data with trusted service providers who help us operate the website (hosting, email delivery, database) — only as needed to provide our services — or where required by Australian law.

Storage and security

We use industry-standard safeguards (encrypted connections, access controls, and captcha on public booking). No method of transmission or storage is completely secure; please contact us if you believe your information has been compromised.

Access and correction

Under the Privacy Act you may request access to the personal information we hold about you, or ask us to correct it. Contact us using the details above. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Retention

We keep booking and invoice records for as long as reasonably needed for workshop operations, warranty follow-up, and Australian legal / tax requirements, then securely delete or de-identify them.